Privacy & Cookie Policy

This privacy & cookie policy sets out how Orvecare uses and protects any information that you give Orvecare when you use this website.

At Orvecare we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used under this privacy statement.

Orvecare may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Privacy

What we collect

We collect the following information:

  • Name,
  • Email address

This is collected upon submission of our contact form and is used to read and respond to your submitted query. We take great lengths to ensure that the data you provide us is kept securely. We also never share your data with any 3rd party companies.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless required by law to do so.

You may request details of personal information which we hold about you under the GDPR. If you would like a copy of the information held on you please write to Orvecare International Ltd, Malmo Road, Hull HU7 0YF, United Kingdom or contact us on info@orvecare.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect

Cookies

What are cookies

Our website uses cookies, which are tiny files that are downloaded to your computer, to improve your browsing experience. This page describes what information they gather, how we use that information and why we sometimes need to store these cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. In most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. We recommended that you leave all cookies enabled if you are not sure whether you need them.

Disabling cookies

However, you can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies may affect the functionality of this and many other websites that you visit. Therefore it is recommended that you do not disable cookies.

The cookies we set

Cookie name Description Expiry
csrf_token A security cookie used to identify the user and prevent Cross-Site Request Forgery attacks. 2 hours
last_activity Records the time of the last page load. Used in conjunction with the last_visit cookie. 1 year
last_visit Date of the user’s last visit. Can be shown as a statistic for members and used by the forum to show unread topics for both members and guests. 1 year
tracker Contains the last 5 pages viewed, encrypted for security. Typically used for form or error message returns. Session
_ga Used to distinguish users. 2 years
_gid Used to distinguish users. 24 hours
_gac_ Contains campaign related information for the user. 90 days
__utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update

Third-party cookies

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

 

If you are looking for more information then you can contact us through one of our preferred contact methods:

Email: info@orvecare.com